For businesses
Resolve complaints before they ever go public.
Every unhappy customer is a chance to make it right — quietly. RDACTD gives you a private 5-day window to resolve a complaint before it becomes a public review.
Verify ownership in ~2 minutes · Free to claim
01 — The cost
Silence is the expensive option
A complaint you never hear about doesn't disappear — it shows up as a one-star review, a chargeback, or a customer who never comes back. RDACTD puts that complaint in your hands first, while you can still fix it.
Without RDACTD
Public review posted before you knew there was a problem.
With RDACTD
Private heads-up, 5 days to fix it, no public damage.
02 — How it works
From complaint to resolved, in four steps
01 · Step
Claim your business
Find your business on RDACTD and verify ownership in about 2 minutes.
02 · Step
Receive private complaints
Get notified the moment a customer files. It stays private while you work on it.
03 · Step
Resolve within 5 days
Message the customer directly and make it right. Resolved in time, it never goes public.
04 · Step
Improve & grow
Track your RDACTD Score, earn accreditation badges, and spot issues before they repeat.
03 — Capabilities
More than complaint handling
Private resolution
Fix it in 5 days and it never goes public. Proactive reputation management.
AI-powered insights
Sentiment, trends, and categories from your complaint data — with recommendations.
Accreditation badges
Earn Bronze to Platinum trust badges that show customers you take service seriously.
04 — Accreditation
Build a reputation customers can see
Tier 01
Bronze
Tier 02
Silver
Tier 03
Gold
Tier 04
Platinum
The faster and more consistently you resolve, the higher you climb. Your badge displays on your public profile.
05 — Plans
Plans that grow with you
Free to claim your business. Paid plans unlock response tools, analytics, and accreditation.
Essential
Response tools, analytics, priority support.
Professional
Adds AI insights, team tools, API, accreditation.
Enterprise
White-label, SSO, compliance, dedicated support.
Get started
Take control of your reputation today
Claim your business free and start resolving complaints before they go public.